What To Do When Someone Dies
Things can quickly become overwhelming when a loved one passes away. During this time you have to inform other family members but may not know what to do next. Feeling lost is very common at this time.
Don’t forget to look for or ask for your loved one’s Funeral and Burial Wishes if they created one before they passed. Also, remember to ask your family members and close friends for help with the planning. Make sure you get help and support at a difficult time.
Here’s a guide we have put together to make things a little easier and website links are available at the bottom of the page:
|Arrange the Funeral||After you have registered the death||Arranging via a Funeral Director or|
Arranging the Funeral yourself
|Check to see if the deceased has a funeral care plan in place
If arranging via Funeral Director try to get as much quotes as you can with the details of what services they can provide
If arranging a funeral yourself you will need to decide whether the deceased will be buried or cremated, burial rites requirements, will you require flowers, booking a venue, will there be a celeration or will be a traditional funeral
|Call the GP (If someone died at home) |
Tell the Doctor (If someone died in the hospital or hospice)
|Immediately||GP: Ring the GP or Ambulance|
Doctor:In Person or Ring the Doctor
|If the GP the unavailable, call an ambulance.|
|Check for a Will or Funeral Plan or Funeral Insurance||As soon as possible after receiving the death certificate||Speak to close family or friends if the deceased may have shared information about their Will or Funeral preferences.||If there is a Will a named person will be listed as an executor.
If there is a Funeral Plan or Funeral Insurance check with the provider what they require for you to be able to use it for the deceased's funeral service.
|Get a Medical Certificate||Immediately||If the person died at home the GP can give this to you.|
If the person died in hospital, the hospital will give this to you.
|If it is an 'expected' death the doctor can issue a medical certificate.
If it is an unexpected death this may be reported to a coroner who may need to investigate further.
|Inform immediate family and friends||Immediately||Ring them or do it in person||Ask family members and friends to help with getting the sad news of a loved one's death|
|Notify Government Departmetns||As soon as possible after receiving the death certificate||Use the Tell Us Once service online or over the phone.|
You can also do this by setting an appointment to go in person with your local authority.
|You will need the following information:
-Tell Us Once unique reference number provided by the registrar when you registered the death
-Name, Date of Death, National Insurance Number of the deceased
- Contact details, date of birth or national insurance number of the closest next of kin (relative by blood or marriage)
- Details of the person or any third party dealing with the deceased's estate
More information found here:
|Notify Relevant Organisations||As soon as possible after receiving the death certificate||Each organisation may vary but you can normally do this by either ringing them or doing it in person.|
Some companies may have online alternatives and email provided you can give them the information and documents they need.
|Organisations or People you may need to notify:
-Banks and other financial institutions
- Creditors (anyone they owed money to)
- Debtor (anyone who owes them money)
- General Insurance Companies
- Landlord (if they have one)
- Life Insurance companies and pension providers (if one was set up)
- Utility companies (if bill are set up in the deceased's name)
- Subscriptions to services
- Clubs, associations, and trade unions they were members of
- Churchor religious organisations
- Social Groups
|Register the Death||England, Wales, Northern Ireland: Within 5 days|
Scotland: Within 8 days
|England and Wales: Register Office |
Northern Ireland: District Registration Office
Scotland: Registrar of Births, Deaths, and Marriages
You will need to provide the following information at registration for the person who passed away:
- Medical Certicate with Cause of Death
- Full Name
- Previous Names (if any)
- Date and Place of Birth
- Last Address
- Details of their surviving or late spouse if they were married
|There is a fee for a certificate if you need one. £4 in England and Wales and £8 in Northern Ireland.
Registration may be delayed if an inquest is needed to be done by the coroner.
|Remove the deceased's name from mailing lists and databases||When you get the time after all arrrangements and notifications have been done||You can do it online via|
The Bereavement Register and/or Deceased Preference Service
|Registering with these 2 services ensures unwanted mail addressed to the deceased is stopped lowering the risk of identity theft|
|Return Government Issues documents||As soon as possible after receiving the death certificate||By Post to the relevant department||Documents or Items to Return:
- Driver License
- Registration Documents for vehicle (if needed)
- Benefit or Pensions Books
- National Insurance Papers
- Library Card
- Season Tickets or Membership (a refund may be given)
- Unused Benefits/Pensions vouchers
Tell Us Once Service: Click Here
Gov.UK Information about After a Death: Click Here
NHS Bereavement Support Group Information: Click Here